Our editors and reporters researched scores of auto insurers, looking at their average premiums, discounts, financial soundness, and customer-service ratings in an effort to rank the best providers. We looked at each companies auto insurance rates, along with their average financial strength and customer service ratings, from various trusted third-party sources and reports on the ground. We also took into consideration the best AM Financial Strength ratings and claims volumes, which are reported by the National Association of Insurance Commissioners (NAIC).
To validate the financial strength of the companies in our list, we relied on the ratings from A.M. Best to shed light. We evaluated these companies by the amount of direct premiums written in the past year, their A.M. Best ratings, their market shares, and the aggregate market share for personal passenger vehicle insurance nationwide. To find the best auto insurance for teenage drivers, you will want to find companies that are the best-rated among customers in your state.
If you are moving across states, making sure to compare auto insurance rates among top insurers online makes for effective financial planning. Shopping around and taking time to compare car insurance quotes from top insurers will make sure that your wallet stays healthy, and that you are getting more than enough auto insurance coverage for your car. Some companies provide the best value, while others might offer slightly higher rates, but provide excellent customer service, or unconventional coverage options that you would not find from other carriers. Sometimes, you canat beat a smaller companys customer service, but youall lose valuable benefits, and in some cases, lower prices, since the company might not have as many financial negotiation chips as a major insurance carrier.
Just because one company writes a larger percentage of market shares does not mean they offer better services or better prices. While Only American Family is one of the largest companies in the country, it might not be the best company for you.
Only American Familys market share has been growing steadily for years, even despite the emergence of companies like Progressive and GEICO, which both quickly took over a portion of the car insurance market. Only American Family offers outstanding discounts when you secure a home, auto, or multi-vehicle insurance policy with the company. Our top pick for families with students, State Farm also offers two safety-driving apps and a mobile app for drivers to manage their car insurance policies. We chose State Farm as one of the best car insurance companies in the country partly due to its use-based, low-cost safety-driving discounts that State Farm offers for younger drivers.
While the company does offer discounts available for driving well or being car-free, many people will be happy to learn that the company keeps rates lower, on average, even after a crash*, making it one of the best auto insurance companies for drivers working on improving their driving record or habits. Progressive was the first car insurer to offer a discount to safe drivers, making the company an excellent choice for individuals with a good driving record looking for a cheaper auto insurance option. In addition, Geico offers several ways to save, including good driver discounts (up to 26% off), a good student discount (up to 15% off), and multi-vehicle discounts (up to 25% off).
This insurer is also regularly listed as one of the lowest-cost providers for auto insurance (and big premiums are big expenses), which no doubt helps satisfaction. Power Auto Insurances survey ranks Geico in the top five in total customer satisfaction, one of the key reasons why Bankrate included it in its list of best auto insurance providers. Power Auto Insurance study, which is located in 46 states and Washington, DC. For drivers looking to up their driving game, Nationwide is an especially attractive option to consider among our best auto insurance companies. Geicos 97% customer satisfaction rating speaks well of Geico, as does its lengthy list of accolades, including being named most desirable insurance provider according to the Kanbay Research Institute.
GEICO Geicos smart advertising has ensured it remains one of the best-known auto insurance options in the U.S., but its customers know the company for the excellent service and support it offers, as well as some of its lowest premiums. Excluding USAA, which is unavailable for most drivers, GEICO is the insurer that is ranked as the top-rated overall in a given state more often than not (12 times). Power awarded GEICO with top honors in their 2020 Insurance Marketplace study. Powers 2020 survey placed Geico first among major insurers in insurance purchasing experiences, and first (or tied for first) for overall satisfaction, across North Central, Northwest, and Southwest regions.
We paid particular attention to the claims satisfaction ratings of each company, which are based on the J.D. Research. We looked at sites that reviewed car insurance, and we kept a close eye out for ones rated well by ratings companies such as AM Best and J.D. Power. The companies offering the best rates on new SUVs and new trucks were GEICO, Nationwide, and USAA.
On a nationwide basis, GEICO, Nationwide, and USAA are among the best car insurance companies for younger drivers, as only American Family charges the least on its rates. The American Farm Bureau Federations State Insurance Affiliates The American Farm Bureau Federation is generally a good option for shoppers looking for excellent customer service. As measured by a complaints index–the rate consumers complain about insurers, adjusted for their size–the insurance affiliates of the American Farm Bureau are usually among the top companies in a given state. As the largest auto insurer in the country, State Farm is no stranger to complaints — the AM Best rates State Farm an A++.